Meet Your Support Team!


We’ve heard from many of our volunteers that you want to know more about the Girl Scouts of Greater Iowa staff who can help you with questions about all things Girl Scout. Here’s an introduction to your support teams, and what topics they can help you with! Be sure to scroll to the bottom of this page to check out a map of the council regions, too.

Customer Care

Are you looking for information about product program permissions, troop activities, or camp? Ready to register for an event or find a new volunteer opportunity?

Girl Scout volunteers and parents can always contact our dedicated Customer Care team at 800-342-8389 or This team will find an answer to your questions, or direct you to the person who can best serve you!


(Left to Right)

  • Misty Woods, Assistant Director of Customer Experience
  • Lindsey Swartwood, Lead Customer Care Advisor
  • Diane Osborne, Customer Care Advisor
  • Ashley Baker, Customer Care Advisor

Volunteer Experience

Are you a brand new leader? Is your service unit planning an event this year? Trying to plan ahead for a troop trip or make the most of the Fall Product and Cookie Programs? Your Volunteer Experience team works with troop leaders and service units to help set you up for success!


(Left to Right)

  • Diane Murphy, Director of Volunteer Resources
  • Jess Taylor, Assistant Director of Volunteer Experience
  • Dawn Rye, Volunteer Experience Manager
  • Jessica Gladson, Volunteer Experience Manager
  • Joyce Bonner, Volunteer Experience Manager
  • Barb Kurtenbach, Volunteer Experience Manager
  • Heather Cupples, Volunteer Experience Manager


Looking for assistance in getting members placed in troops? Need to complete your volunteer registration and background check? Meet the team who helps our new and returning Girl Scout members find their way!


(Left to Right)

  • Misty Woods, Assistant Director of Customer Experience
  • Curt McKeever, Placement Manager
  • Deb Long, Placement Manager
  • Michelle Haney, Placement Manager


Interested in getting more girls and adults involved in Girl Scouts? Planning a service unit recruitment event? The Recruitment team works across the council to ensure more girls have an opportunity to experience fun and leadership development in Girl Scouts.


(Left to Right)

  • Kelli Alexander, Assistant Director of Recruitment
  • Cassidy Farnsworth, Recruitment Manager
  • Jessica La Fleur Malm, Recruitment Manager (Not Pictured)
  • Anita Matchie, Recruitment Manager
  • Kayleigh Tipton, Recruitment Manager
  • Kate Kimple, Recruitment Administrator

And more!

Looking for books, uniforms, or fun Girl Scout gear? Visit the council shops located in all Girl Scouts of Greater Iowa Leadership Centers.

For a full list of GSGI staff, visit our website. If you are not sure who you’re looking for, don’t hesitate to contact Customer Care at 800-342-8389 or